Sales Backoffice / Customer Service (M/F/D)
Hamburg Elbvororte | Full-time

Atout Cosmetics GmbH is known to the upscale perfumery trade in the DACH region as an exclusive importer of particularly interesting and luxurious cosmetic brands from all over the world. Strictly selected – strictly Luxury is the motto of our owner-managed company, which has also become known to many end consumers through the retail online portal “NICHE-BEAUTY.COM”, which we founded.
In the course of our further growth, we are looking for active support in Customer Service as soon as possible.

Your tasks:

• You are the link between our sales team and our customers and enjoy telephone and digital communication
• With your help, orders are recorded, customer documents are created and existing agreements are monitored
• You keep track of delivery dates and advise customers on all aspects of the order process
• You check returns registrations and create customer credit notes
• You take care of customer master data maintenance

Your qualifications:

• You have successfully completed a commercial apprenticeship or relevant course of study
• and have already gained initial experience in internal sales or order processing
• You are outgoing, service and customer-oriented and able to work under pressure even in challenging situations
• You can communicate fluently in German or with basic knowledge of English without any problems
• You have an affinity for beauty and ideally know your way around beauty products
• You are motivated by success and teamwork combined with a lot of personal responsibility is your thing
• Of course, you work in a structured manner and are very familiar with Office 365

What we offer:

• Attractive remuneration with 28 vacation days and a permanent position
• Exclusive access to our online store at attractive employee conditions
• Free parking spaces and good public transport connections
• HVV subsidy
• An exciting job in a dynamic company with an excellent reputation in the industry
• A motivating team and a pleasant working environment
• A collegial working atmosphere, mutual support and mutual appreciation are important to us – team spirit is very important to us.

We look forward to receiving your application. Please understand that we can only consider applications in PDF format.

Counter Manager (M/W/D) Location: Berlin, KaDeWe | Full-time

Atout Cosmetics GmbH is known to the upscale perfumery trade in the DACH region as an exclusive importer of particularly interesting and luxurious cosmetic brands from all over the world. Strictly selected – strictly Luxury is the motto of our owner-managed company, which has also become known to many end consumers through the retail online portal “NICHE-BEAUTY.COM” that we founded.
For our Atout Cosmetics Counter at KaDeWe in Berlin, we are looking for motivated and energetic Counter Managers (M/W/D) to start as soon as possible.

In addition to a confident and sovereign appearance, we expect you to:

• Representation of the Atout Cosmetics brands in the KaDeWe in Berlin;
• Professional advice to end consumers and acquisition of new customers;
• Building up and maintaining a regular clientele;
• Implementing sales campaigns and carrying out promotions;
• Replenishing goods and ensuring an attractive, image-appropriate presentation of our products at the counter;
• Carrying out administrative tasks, such as stock control and reporting sales figures;
• Regular exchange and coordination with the area sales manager;

You should have the following qualifications:

• A great sales talent with heart and self-confidence;
• A strong sense of service and a high affinity for luxury products;
• Very good German language skills;
• Enthusiasm and creativity;
• A high level of service and customer orientation;
• High level of commitment, flexibility, and initiative;
• Dynamic personality and open-minded nature

What we offer:

• We offer you an attractive salary with a permanent position and 28 vacation days.
• We attach great importance to intensive and structured training, which will help you to provide your customers with the best possible advice on our products. Our regular internal training courses will keep you up to date with all the latest innovations.
• You can purchase all items in our brand portfolio at employee conditions via our online store.
• A collegial working atmosphere, mutual support and mutual appreciation are important to us – team spirit is very important to us.

We look forward to receiving your application. Please understand that we can only consider applications in PDF format.

Counter Manager (M/F/D) Location: Munich | Full-time

Atout Cosmetics GmbH is known to the upscale perfumery trade in the DACH region as an exclusive importer of particularly interesting and luxurious cosmetic brands from all over the world. Strictly selected – strictly luxury is the motto of our owner-managed company, which has also become known to many end consumers through the retail online portal “NICHE-BEAUTY.COM”, which we founded.

For our Atout Cosmetics Counter in Munich, we are looking for motivated Counter Managers (M/F/D) who are familiar with beauty as soon as possible.

In addition to a confident and well-groomed appearance, we expect you to:

• Representation of the Atout Cosmetics brands in Munich
• Competent and well-founded end consumer advice
• Strong sales and new customer acquisition skills
• Building up and maintaining regular customers for our luxury range at the location
• Professional planning and implementation of brand promotions
• Ongoing maintenance of product presentations at the counter
• Performing administrative tasks, such as stock control and reporting sales figures
• Regular exchange and coordination with the area sales management

You should have these qualifications:

• A great sales talent with heart and self-confidence
• A strong sense of service and a high affinity for luxury products
• Very good knowledge of German, preferably also some knowledge of English or Russian
• Enthusiasm and creativity
• High service and customer orientation
• Commitment, flexibility and initiative
• Dynamic personality and open-minded nature

What we offer:

• We offer you an attractive salary with a permanent position and 28 vacation days.
• We attach great importance to intensive and structured training, which will help you to advise your customers on our products in the best possible way. Our regular internal training courses will keep you up to date with all the latest innovations.
• You can purchase all items in our brand portfolio at employee conditions via our online store.
• A collegial working atmosphere, mutual support and mutual appreciation are important to us – team spirit is very important to us.

We look forward to receiving your application. Please understand that we can only consider applications in PDF format.

We look forward to receiving your application.
Please understand that we can only consider applications in PDF format.

Contact person: Irina Pancuk

bewerbung@atoutcosmetics.com